{"id":3814,"date":"2026-10-26T12:13:22","date_gmt":"2026-10-26T06:43:22","guid":{"rendered":"https:\/\/bengaluru.wordcamp.org\/2026\/session\/your-website-has-answers-can-a-chatbot-help-people-find-them\/"},"modified":"2026-10-26T12:50:46","modified_gmt":"2026-10-26T07:20:46","slug":"your-website-has-answers-can-a-chatbot-help-people-find-them","status":"publish","type":"wcb_session","link":"https:\/\/bengaluru.wordcamp.org\/2026\/session\/your-website-has-answers-can-a-chatbot-help-people-find-them\/","title":{"rendered":"Your Website Has Answers. Can a Chatbot Help People Find Them?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Most website chatbots are built to answer basic questions and provide information. But there&#8217;s an opportunity to do much more &#8211; ask relevant follow-up questions, understand what visitors are trying to achieve, guide them toward the right next steps, and make interactions more engaging and useful. This talk shares practical learnings from building conversational interfaces for websites and what it takes to move beyond a simple question-and-answer bot.<\/p>\n\n\n\n<div class=\"wp-block-group wcblr-sesx-people is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wcblr-sesx-peoplehead wp-block-paragraph\">\/\/ on_stage<\/p>\n\n\n\n<div class=\"wp-block-group wcblr-sesx-person is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full wcblr-sesx-personphoto\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"880\" src=\"https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-abhay-kulkarni.jpg?resize=800%2C880&#038;ssl=1\" alt=\"\" class=\"wp-image-3810\" srcset=\"https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-abhay-kulkarni.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-abhay-kulkarni.jpg?resize=273%2C300&amp;ssl=1 273w, https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-abhay-kulkarni.jpg?resize=768%2C845&amp;ssl=1 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading wcblr-sesx-personname\"><a href=\"https:\/\/bengaluru.wordcamp.org\/2026\/speaker\/abhay-kulkarni\/\">Abhay Kulkarni<\/a><\/h3>\n\n\n\n<p class=\"wcblr-sesx-personrole wp-block-paragraph\">Product Marketer, rtCamp<\/p>\n\n\n\n<p class=\"wcblr-sesx-personlink wp-block-paragraph\">Speaker profile<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Most website chatbots are built to answer basic questions and provide information. But there&#8217;s an opportunity to do much more &#8211; ask relevant follow-up questions, understand what visitors are trying to achieve, guide them toward the right next steps, and make interactions more engaging and useful. This talk shares practical learnings from building conversational interfaces [&hellip;]<\/p>\n","protected":false},"author":20620937,"featured_media":0,"template":"","meta":{"_wcpt_session_time":0,"_wcpt_session_duration":900,"_wcpt_session_type":"session","_wcpt_speaker_id":[3812],"footnotes":""},"session_track":[],"session_category":[41],"class_list":["post-3814","wcb_session","type-wcb_session","status-publish","hentry","wcb_session_category-lightning-talk"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pheRQg-Zw","session_date_time":{"date":"","time":""},"session_speakers":[{"id":"3812","slug":"abhay-kulkarni","name":"Abhay Kulkarni","link":"https:\/\/bengaluru.wordcamp.org\/2026\/speaker\/abhay-kulkarni\/"}],"session_cats_rendered":"Lightning talk","_links":{"self":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions\/3814","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/users\/20620937"}],"version-history":[{"count":1,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions\/3814\/revisions"}],"predecessor-version":[{"id":3823,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions\/3814\/revisions\/3823"}],"speakers":[{"embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/speakers\/3812"}],"wp:attachment":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/media?parent=3814"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/session_track?post=3814"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/session_category?post=3814"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}