{"id":3263,"date":"2026-10-07T10:31:33","date_gmt":"2026-10-07T05:01:33","guid":{"rendered":"https:\/\/bengaluru.wordcamp.org\/2026\/session\/from-conversation-to-conversion-building-execution-first-ai-for-b2b\/"},"modified":"2026-10-07T10:31:33","modified_gmt":"2026-10-07T05:01:33","slug":"from-conversation-to-conversion-building-execution-first-ai-for-b2b","status":"publish","type":"wcb_session","link":"https:\/\/bengaluru.wordcamp.org\/2026\/session\/from-conversation-to-conversion-building-execution-first-ai-for-b2b\/","title":{"rendered":"From Conversation to Conversion: Building Execution-First AI for B2B"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In B2B commerce and procurement, the biggest flaw in modern customer experience (CX) is operational friction. When an enterprise buyer reaches out about catalog availability, volume pricing, or order status, they aren&#8217;t looking for a passive conversation, a help article, or a support ticket. They are trying to complete a transaction. Most conversational tools fail because they act as information dead-ends rather than systems designed to actually solve the buyer&#8217;s problem.<\/p>\n\n\n\n<div class=\"wp-block-group wcblr-sesx-people is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wcblr-sesx-peoplehead wp-block-paragraph\">\/\/ on_stage<\/p>\n\n\n\n<div class=\"wp-block-group wcblr-sesx-person is-layout-flow wp-block-group-is-layout-flow\">\n<figure class=\"wp-block-image size-full wcblr-sesx-personphoto\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"880\" src=\"https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-ravi-chillara.jpg?resize=800%2C880&#038;ssl=1\" alt=\"\" class=\"wp-image-3257\" srcset=\"https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-ravi-chillara.jpg?w=800&amp;ssl=1 800w, https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-ravi-chillara.jpg?resize=273%2C300&amp;ssl=1 273w, https:\/\/i0.wp.com\/bengaluru.wordcamp.org\/2026\/files\/2026\/10\/wcblr-2026-speaker-ravi-chillara.jpg?resize=768%2C845&amp;ssl=1 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading wcblr-sesx-personname\"><a href=\"https:\/\/bengaluru.wordcamp.org\/2026\/speaker\/ravi-chillara\/\">Ravi Chillara<\/a><\/h3>\n\n\n\n<p class=\"wcblr-sesx-personrole wp-block-paragraph\">Co Founder, SuperrApp<\/p>\n\n\n\n<p class=\"wcblr-sesx-personlink wp-block-paragraph\">Speaker profile<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In B2B commerce and procurement, the biggest flaw in modern customer experience (CX) is operational friction. When an enterprise buyer reaches out about catalog availability, volume pricing, or order status, they aren&#8217;t looking for a passive conversation, a help article, or a support ticket. They are trying to complete a transaction. Most conversational tools fail [&hellip;]<\/p>\n","protected":false},"author":20620937,"featured_media":0,"template":"","meta":{"_wcpt_session_time":0,"_wcpt_session_duration":900,"_wcpt_session_type":"session","_wcpt_speaker_id":[2593],"footnotes":""},"session_track":[],"session_category":[41],"class_list":["post-3263","wcb_session","type-wcb_session","status-publish","hentry","wcb_session_category-lightning-talk"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pheRQg-QD","session_date_time":{"date":"","time":""},"session_speakers":[{"id":"2593","slug":"ravi-chillara","name":"Ravi Chillara","link":"https:\/\/bengaluru.wordcamp.org\/2026\/speaker\/ravi-chillara\/"}],"session_cats_rendered":"Lightning talk","_links":{"self":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions\/3263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/types\/wcb_session"}],"author":[{"embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/users\/20620937"}],"version-history":[{"count":0,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/sessions\/3263\/revisions"}],"speakers":[{"embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/speakers\/2593"}],"wp:attachment":[{"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/media?parent=3263"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/session_track?post=3263"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/bengaluru.wordcamp.org\/2026\/wp-json\/wp\/v2\/session_category?post=3263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}